You can return most items within [7/10/15] days of receiving your order.
To be eligible for a return:
The item must be unused, in its original condition, and in original packaging.
A valid proof of purchase (invoice or order confirmation) is required.
Custom or made-to-order items are non-returnable.
To start a return:
Please contact us at [Your Email Address] with your order number and reason for return. Our team will guide you through the next steps.
Once your return is received and inspected, we’ll notify you about the approval or rejection of your refund.
If approved:
Refunds will be processed to your original payment method within [5–7] business days.
Original shipping charges (if any) are non-refundable.
In case of damaged or defective items, full refunds including shipping will be issued.
Need a different size, style, or product? We offer free exchanges on eligible items. Reach out to us within [7] days of delivery to arrange an exchange.
The following items are not eligible for return or refund:
Customized or personalized products
Items bought on clearance or final sale
Used, damaged, or altered products
If you receive a damaged or incorrect item, please notify us within [48 hours] of delivery.
