1. Order Processing Time

  • All orders are processed within [1–3 business days] after payment confirmation.

  • Custom or made-to-order items may take longer. Specific timelines will be mentioned on the product page.

2. Shipping Duration

We offer delivery across [your country/region]. Estimated delivery times:

  • Standard Shipping: [5–7 business days]

  • Express Shipping: [2–3 business days] (extra charges apply)

Note: Shipping times may vary based on location, product type, or external factors.

3. Shipping Charges

Shipping costs are calculated at checkout based on the order value and delivery location.

  • Free Shipping: Available on orders above 1000

  • Flat Rate / Actual Charges: For orders below the threshold

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS. Use it to monitor the delivery status in real-time.

5. Delivery Partners

We work with reliable courier partners to ensure your products reach you safely and on time.

6. Delays & Exceptions

While we aim for timely delivery, delays may occur due to weather, holidays, or courier issues. We’ll notify you of any significant delays.

7. Damaged Packages

If you receive a damaged package, do not accept it from the courier.